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Managed IT Services

We at OCS Infotech to take the hassle out of managing your IT infrastructure. As an experienced Managed Services provider, we are experts at keeping your IT running smoothly while leveraging technology to maintain your workflow and keep your team productive.

At OCS Infotech, we take the time to understand your business, whether its small-to-medium size or enterprise. No matter how simple or complex your IT environment, we provide you a range of services targeted to your unique needs. From day-to-day troubleshooting to strategic long-term planning, proactive monitoring and maintenance, we keep a watchful eye on your entire IT infrastructure.

IT SUPPORT

OCS Infotech largely focuses on both comprehensive and non-comprehensive IT support. We will manage every aspect of your IT support needs, so you don’t have to give it a second thought. Whether resolving a simple computer issue, deploying a new workstation, or monitoring your data centre for hidden problems, we are here for you. We have a full team who work 24×7 even while you away to ensure that your technology is reliable and secure.

Our team of over 50 + talented, professional, and caring individuals is directly invested in your success. Because our managed IT services model offers 8×5 and 24×7 and 365 days with unlimited remote support which leads you to focus on your core area and rely 100% on IT experts like us. Our goals are aligned with yours as we focus on proactive IT Support and preventative maintenance. So instead of measuring how many hours we billed, we measure how happy you are with our service.

Comprehensive-AMC

In a comprehensive AMC, the analysis of breakdowns/faults in the IT hardware and repairing/service is taken care of by us. This includes spare parts replacement. Apart from this, preventive maintenance is also done, on a pre-determined/agreed-to frequency.

Non-Comprehensive-AMC

This is like a Comprehensive AMC, but in this, the cost of spare parts replacement must be borne by the customer. This usually means only service. Preventive maintenance comes under this and a consultant will advise on hardware break down.