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Operational Support Systems
Scope:
Design, implement and maintain Operational Support Systems
OCS Infotech undertook implementation and
maintenance of:
- Fault Management function - centralizing all alarms and events that occur in the network
- Performance Management function - which collects and analyses all data regarding the current traffic on the network
- NOC
- Service Quality Management function - with a correlation engine to analyze and correlate events and alarms, detect the root cause and identify impacted services or customers
- Trouble Ticket application - to track the problems and fix them
Benefits
By the implementation of OSS framework, Omantel will have the following benefits:
- Leverage on large NEP’s
- Overcome the dilemma faced by 2nd Tier NEPs
- Provide next generation network facilities
- Scalable to latest technology trends
- A power shift
- Provide its customers with latest technology offerings
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Management
